Interview with Wasantha Weerakoone
Wasantha Weerakoone is a business leader, motivational guru and the Chief Operating Officer at Tech One Global Pvt. Ltd. Tech One Global is a leading provider of document management solutions and IT infrastructure services in Sri Lanka. The company is also a certified Microsoft and Kofax partner and distributor. Tech One Global was incorporated in 2003 and since 2004 has won multiple prestigious awards in the IT industry in various categories. Tech One Global embraces its duty as a responsible corporate citizen providing services in social welfare, arts and education. With the Ministry of Education in Sri Lanka they are providing technology training for the young, contributing to the country’s technological literacy.
Hi Wasantha, it’s pleasure to meet you. Tell me more about your wonderful company.
We have established our company in many different countries: Maldives, Brunei, Bangladesh, Nepal, Philippines, USA and Sri Lanka. Primarily, our company focuses on secure document management and at the moment we are going beyond traditional document management by introducing highly secure environments for people to store their documents. Traditionally, it has been done by three techniques: encryption, user name/ password and user profile. We call it triangular security. Last year, we learnt from Gartner Research that about 70% of data leakage happens internally. We wanted to bring three new security methodologies to this arena to provide security management with better control of data and we call it hexagonal security.
The first methodology is called document glass where documents cannot be printed or emailed but only read. However, the permission here is not with the system but with the document. We are isolating the system and only the document can dictate what can be done with it.
The second methodology is called dynamic watermarking and dynamic reduction. Dynamic watermarking deals with screen clipping by screenshot or by taking a photo of a screen with a mobile phone. We cannot stop people from copying the images that are displayed on a screen but with our protection, the photos will be copied together with the owner’s credentials. We believe that will increase the reluctance of those who copy. Dynamic reduction is protecting important documents. For example, you may have an important contract that has to be revealed to a junior legal representative but you want to avoid revealing the full text, dynamic reduction prevents some specific parts of that document from being read.
The third methodology is based on seven classified security levels: Classified level one, Classified level two and so on, where level seven is the highest. The system allows you to control users’ access to a document by identified levels. The system also allows you to declassify users’ access if you wish but this is highly protected against fraudulent access by means of a multi-factor authentication (MFA) method.
We embed all three new methodologies into our Document Management Solution.
We also have one more new thing. Personally, I have been working with document management for the last 30 years. What is happening is that for the last few years everyone is moving into Touch Based Systems with touch screen based controls instead of clicking. Usually, you click on a file, drop it into a box and type something and later find it. We are introducing a new solution of how to find documents. So, instead of using search, we use find and we use tag based methodology with touch capability. We are probably the first doing this.
Your company came to the Gartner Symposium/ITxpo 2013 as a member of very selected group of delegates. What are you looking for? Are you looking for partnerships, customers or something else?
As a company we work through a strong partner-network in the world but we came here to find partners who are willing to take our solutions and introduce it to government, to the defence industry and to private enterprises. We are looking for people who are capable of doing that. The size of a company willing to do that is not important but what is important is that they are in the same industry and can understand the technicalities of our solutions.
We are looking for a partner who is specialized in the same area and has a certain amount of resources. We will provide training; written and visual material, support and backup, and we are willing to give a hand for the first two or three sales processes by flying to Australia if required. Later, as the partnership progresses we will discuss certain targets to be achieved but initially we are not expecting any revenue. Revenue is not only based on the sale of product, it’s also based on providing services to support the system. To be honest, our products have been used by many companies who have corporate documents with very sensitive data.
What do you see as a major challenge in software development today?
I believe there are more opportunities than challenges. When you understand industrial and commercial applications deeply enough you can create many great software solutions. I have been in this industry for 30 years and I have learnt that if you can create an appealing product you will feel great and you will live well. That is a great feeling when customers like your product. Our product is simple in its implementation; it’s available as a Cloud service and Android implementation. We can do remote setup and remote reconfiguration and with our experience we can implement it in a week. Our product is simple but very effective.
How long you have been here?
I have already been here for two weeks because I also had a holiday. I visited Tasmania which is a cold place and has no traffic. I visited Melbourne and then came to the Gold Coast.
Elena Ornig: Do you like Australia?
Australia is quite an interesting country and I met a lot of people. People from Federal Government, people from the private sector and we have received a great amount of interest. I think if we find the right partners here it could be a great opportunity for them to work with us.
It was a real pleasure to meet and interview you, Wasantha.
Thank you, Elena.